Commercial Electric 23 Watt SPIRAL CFL
model EDXO-23 with a potential safety hazard
I saw your page and thought you might want a copy of this. Its
a Commercial Electric from a chain pull, down facing, uncovered
lamp base. I think this bulb is about 6 months old running 75% percent
of time (about 3,285 hours). I couldn't see any damage when it was
working, but when it burned out I noticed the heat damage at the
base. If it's hot enough to melt the plastic base it seems there
is a potential fire hazard. There is nothing on the bulb that says
it should not be installed upside down. Obviously it didn't last
7 years (or 10,000 hours). If it was a clock radio that showed melting
or smelled, it would be recalled in a second. It seems the least
the bulb should have is some kind of thermal overload protection,
that would shut itself off before it got too hot to cause any damage.
I have all but given up on CFLs. They may save electricity, but
they sure don't last 7 years. Even the CFL flood I tried only lasted
a couple of months.
FYI we have a Commercial Electric 23W EDXO-23 that has burned out
in a ceiling fan fixture after only about 10 months of perhaps and
hour a day (300 hours). The other one is still burning. Thanks,
Timothy in LeClaire, IA
Over the past two years I have been buying Commercial Electric
CFL bulbs and have been very disappointed. To date 3 bulbs have
failed and the last one overheated and burnt the plastic housing
filling my bedroom with acrid smoke. The bulb did not shut down
and continued to smoke until I shut down power. The model number
of the bulbs failing is EDXO-23. What really spooked me about this
issue was this bulb was directly over my bed. When I saw the plastic
beginning to melt and start too bubble I turned off the power. I
don’t know if the bulb would have begun dripping burning plastic
or not, but if it had then it would have fallen onto the bed blankets
producing a possible fire hazard. Notice the bulb got hot enough
to crack the glass near the melted area (see picture below).
Steve from City of Casper, Wyoming
I found your website after a Commercial Electric CFL smoked above
me in our home office. I've attached pictures of the bulb. It was
Commercial Electric Model# C8PESL23TM, purchased at home depot last
year. Thanks for providing such a great site with so much information.
Commercial electric CFL #CBPESL23TM from Home Depot. I also have
the same problem as pictured on the site. In fact the burn marks
are in the exact position. I have had no luck for weeks with the
toll free number on the base and no response from the internet.
Do you know of any contact for this company?
Thanks for replying. I finally heard from the company Friday. They
(Commercial Electric) were not too helpful, if fact I could tell
she was reading from a script when I described my trouble. She said
it was due to the ballast becoming lose during shipping and normal
use. To me that is a defect. I was not that concerned about the
warranty but more for safety. The numbers I used to contact... 800-543-3348
Thought you might like another couple of pictures of the Commercial
Electric 23 Watt SPIRAL CFL model EDXO-23 - seems to be a theme
developing here. Looks like I'm going to have to replace all mine.
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main CFL article.