Michael Lewis Training, Motivation And Development
E-mail: info@michaellewistraining.com
Our Better Business Workshop
Series
We have developed a
small number of full-day (6.0 hour) workshops geared and designed for small
business owners that see and recognize value in training and development
services for the management teams as well as their staff. Easily and simply
delivered, these workshops get simply to the heart of the topic …engage
participants to think and endeavours to deliver a “buffet” of implementable
solutions.
Typical Business Blunders And How To
Avoid Or Repair Them
* Discover 30 typical blunders that business
owners and managers have experienced...and how to avoid / resolve them.
* Discuss potential or past blunders with other
business owners / managers and share solutions.
* Learn how timely and regular analysis ensures
less mistakes and errors in judgment.
* Learn that even experienced businesses make
mistakes and every error learned is a stepping stone to future business
success.
* Improve your business proactively by with a
comprehensive trouble shooting checklist.
Sensational Selling Skills
* Discover the proper and best personal and
professional psychology to be a sales success.
* Learn the nine basic and essential sales
skills.
* Build your business around the three
"R's" of repeat business, referral business and retention business.
* Learn how to cope with rejection and turn it
into a sales force to greater sales success.
* Discover how to self-coach yourself to more
sales and look / act and sound like a pro.
The Leadership Toolbox
* Learn how to see staff
productivity / attitude under the traditional ABC performance management model
* Discover the difference between managing and
leading staff and resolving / committing to being a great leader.
* Discover how to address conflict
constructively
* Learn about leadership styles and what works
best for you
* Create a culture of interdependent teams.
* Motivate your team with constructive feedback.
Train The Trainer...
* Discover the attributes and skills needed to
be a successful trainer in a new contemporary learning environment.
* Understand the three
learning styles in your students.
* Discover the communication styles needed to
connect with your students.
* Implement the P.E.O.P.L.E. Strategy ... A
Proven Formula For Skills Based Training
* Learn effective presentation / demonstration
based training methods
* Use the seven keys to connectedness with your
students
Marketing For Small Business Success
Made Easy And Profitable
* The Five "P's" Of Marketing and what
they mean to your business
* Discover a wide range of effective and
innovative marketing strategies.
* Discuss cost effective marketing and / or
marketing on a shoestring budget.
* Learn about the Internet and its
interrelationship with business marketing
* Discover your best new approaches to marketing
your business and how to implement them.
Superior Customer Service
* Discover the how and why of going the extra
mile and learning how to exceed the expectations of your customer.
* Set your goals for exceptional customer
service
* Create, implement and challenge your staff to
adhere to your "non-negotiable customer service standards"
* Discover how to turn challenging customers
into life long customers.
Keep in mind, there are many
cost effective and intelligent reasons to have workshop delivered on-site to
your staff and management. Why send them away for training, when you can keep
them under your roof, as a team?
The Communication “Toolbox”
- (90 minute presentation or 3.0
hour workshop w/ exercises)
There can be no doubt how
counterproductive miscommunication and misunderstandings can cost us both
personally and professionally. Discover common sense solutions to ensuring you
minimize typical communication problems and build the basis of better
interpersonal communication.
Building The Winning
Team:
A Guide To Hiring,
Training And Keeping Great Employees!
Great employees can
make all the difference when it comes to providing
quality work and
exceptional service. This motivational workshop provides
numerous useful tips
and great common sense advice on how to interview,
hire, train, lead,
motivate, reward and retain employees so that they contribute
to your business
success. Discover how to get that competitive advantage,
grow your business,
and reduce your employee "headaches". Learn how to
place your effort into
ensuring your employees are working
competently and
collaboratively as a team for your customer’s satisfaction.
Inspiring A
Locavore Attitude With C.A.R.E. Approach!
Your business has
so much to gain by focusing on delivering “bring them back again” customer
service. Your community has so much to gain economically when we successfully
attract visitors in our 160 km target market. Local residents can be
instrumental to your business success when you enhance their knowledge of local
products and services. As Locavores, you will be inspired and your customers,
your guests and your business will be the beneficiaries!
Our Contact
Information/ Booking Availability
E-mail: info@michaellewistraining.com
Internet: www.michaellewistraining.com
Telephone: (519) 453-4264 (London, Ontario)
Proudly
Canadian.
We are located
in London, Ontario.
If you do
what you've always done ...You'll get what you've always gotten...!
If you think
what you’ve always thought …You’ll get what you’ve always got…!
New results
require new thinking and new action!
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